CUSTOMER FOCUS 

To deliver services that satisfy the requirements of our Principal and to ensure good relation is developed and maintained. 

 

LEADERSHIP 

ASSM is encouraged to develop leadership at all levels in order to establish unity of purpose and direction. 

  

ENGAGEMENT OF PEOPLE 

The company supports the growth of its employees through continuous training and development. All personnel are encouraged to actively contribute to the implementation and improvement of the quality system. 

  

PROCESS APPROACH 

The process employed within the company shall include planning, implementation, verification, correction, or improvement. 

 

CONTINUAL IMPROVEMENT 

Company leaders shall establish a venue to enhance the features and characteristics of services and/or to increase the effectiveness and efficiency of the processes used to produce and deliver services. 

  

EVIDENCE BASED TO DECISION MAKING 

We recognize that good decision-making is based on qualitative data. The use of statistical techniques shall be employed to help in understanding variability and thereby help solve problems and improve efficiency. 

  

RELATIONSHIP MANAGEMENT 

We shall establish professional relationships with our supplier that shall mandate expected results mutually beneficial to both parties.